Frequently asked questions

Q. Lost And Found Items

The lost items of visitors and worshipers in masjid are delivered to the police office at gate 34.

The missing items of women are kept in the office of the women's section,  located  at the eastern  section for a week; after that  it is send to the police office  at gate 34.


Address of the police office in Masjid al Nabawi

King Abdul Aziz Gate (Door No. 34)
Tel:  8232400 Ext. 4431

Q. Times of women's entry to Rawdah


Year Around Timings

Ramadan Timings

1st From Sunrise till before the Salat ul Zuhr From Sunrise till before the Salat ul Zuhr
2nd After Salat ul Zuhr till Salat ul Asr After Salat ul Zuhr till Salat ul Asr
3rd After Salat ul Isha till Mid Night

From Mid Night till 3 am

There is NO 3rd period in last 10 nights of Ramadan

Q. Prophet's Mosque phone services

The Department




Ambulance And The Devious Gate No.7 4620
Office Of Wheelchair And Gates Gate No.7 4620
Alsukia(Water) Services Gate 8 - E 4628
Brushes And Cleaning Services King Fahd Gate No. 21 - A 4570
The Promotion Of Virtue Makkah Gate No. 37 4406
Management Guidance Gate 12 4205
Formal And Guidance Gate 12 4235
Library Of The Prophet's Mosque Gate 10 4701
Office Of The Lessons Gate 18 4669
Audio Library Gate 17 4662
Squares And Parking Management Quba Gate No. 5 4596
Parking Services Quba Gate No. 5 3602
Coordination And Follow-Up Management Usman Gate 4233
Lost And Found Office Gate 32 4431
Police Office Gate No. 2 4246


Q. Is old city of Madina covered in current Masjid Al Nabawi?

The current mosque is more than 100 times the size of the original building. This means that the current mosque covers almost the entire area of the old city itself.  This is evident from the fact that whereas Jannat Al-Baqi cemetery was on the outskirts of the city during the time of the Prophet ṣallallāhu 'alayhi wa sallam (peace and blessings of Allāh be upon him), it now borders the precincts of the current mosque grounds.

Q. Is there heaven on earth?

The Prophet (صلى الله عليه وآله وسلم) said: “Between my house and my pulpit lays a garden from the gardens of Paradise, and my pulpit is upon my fountain (Al-Kauthar) "narrated by Abu Hurayrah from al-Bukhaari, 1196; Muslim, 1391.

Q. What is the reward fo prayers in the Prophet's Mosque?

"Whoever performs forty times of prayer in my mosque (the Prophet's (Sallallahu Alaihi wa Sallam) mosque) with the congregation of the mosque, a statement of being exempt of the Hell-fire and a salvation from its torture will be written to him/her, and he/she is considered free from hypocrisy" [al-Musnad & al-Mu'jam]